Shipping Policy

Order Processing:

  1. Orders are typically processed and shipped within 1-3 business days after payment confirmation.
  2. Orders placed on weekends or holidays will be processed on the next business day.


Shipping Methods:

  1. We offer standard shipping via [shipping carrier] for domestic orders only.
  2. Expedited shipping options are not available at this time.


Shipping Rates:

  1. Shipping is currently offered at a zero rate for all domestic orders.
  2. Free shipping is applicable to all orders within South Africa.


Delivery Timeframes:

  1. Estimated delivery times vary depending on the destination within South African provinces.
  2. Orders typically arrive within 1-3 business days after processing. Please note that delivery to outlying areas may take up to 5 business days.


Order Tracking:

  1. Once an order is shipped, customers will receive a shipping confirmation email with tracking information.
  2. Customers can track their order status using the provided tracking number on The Courier Guy's website.


Shipping Address:

  1. Customers are responsible for providing accurate shipping information at the time of purchase.
  2. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses provided by customers.


Shipping Delays:

  1. While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may affect shipping schedules.
  2. We appreciate your patience and understanding in such situations.


Shipping Restrictions:

  1. We currently only offer shipping within South African borders.
  2. International shipping is not available at this time.


Contact Information:

  1. For inquiries or assistance regarding shipping, customers can contact our customer support team at / +27 82 069 9481.


By placing an order with us, customers agree to abide by our shipping policy and acknowledge the terms and conditions outlined herein.