Privacy Policy

Collection of Personal Information:

  1. We collect personal information from customers only when voluntarily provided during the ordering process or when contacting customer support.
  2. Personal information collected may include name, address, email address, phone number, and payment details.

 

Use of Personal Information:

  1. Personal information provided by customers is used solely for processing orders, providing customer support, and improving our services.
  2. We may also use personal information to communicate with customers about promotions, updates, and other relevant information.

 

Protection of Personal Information:

  1. We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
  2. Personal information is stored securely and accessed only by authorized personnel.

 

Cookies and Browser Information:

  1. Our website may use cookies to enhance the user experience. Cookies are small files stored on the user's computer by the web browser.
  2. Cookies may collect information such as IP address, browser type, pages visited, and other browsing data.
  3. Users may choose to disable cookies in their browser settings, but this may affect the functionality of the website.

 

Sharing of Personal Information:

  1. We do not sell, trade, or rent personal information to third parties.
  2. Personal information may be shared with trusted service providers who assist us in conducting our business, provided they agree to keep the information confidential.

 

Data Retention:

  1. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  2. Customers may request the deletion of their personal information from our records at any time.
 

Consent:

  1. By using our website or providing personal information, customers consent to the collection, use, and disclosure of their information as described in this policy.

 

Updates to the Policy:

  1. This policy may be updated periodically to reflect changes in our practices or applicable regulations.
  2. Customers will be notified of any significant changes to the policy.

 

Contact Information:

  1. For inquiries or concerns regarding our data privacy policy, customers can contact us at hello@bwellness.co.za / +27 82 069 9481.

 

By using our services, customers acknowledge that they have read and understand our data privacy policy and agree to its terms and conditions.